At salama4s, your satisfaction is our priority. That’s why we offer a flexible return policy to ensure a smooth and secure shopping experience. If you are not fully satisfied with your purchase for any reason, you may return the product under the following conditions:

 

Return Period

You may request a return within 7 days from the date of receiving the product. Return requests made after this period will not be accepted.

 

Conditions for Accepting a Returned Product

To be eligible for a return, the product must:

• Be in its original condition, unused, and undamaged.
• Be returned in the original packaging with all accessories and the invoice.
• Please note: Items on sale or part of special offers cannot be returned unless they are defective or damaged.

 

Shipping Costs

• If the return is due to an error on our part (e.g., wrong or damaged item), salama4s will cover all return shipping costs.
• If the return is based on the customer’s personal preference, the customer is responsible for the return shipping fees.

 

How to Request a Return:

1. Contact our customer service via email or WhatsApp.
2. Provide clear photos of the product and a description of the reason for the return.
3. Your request will be reviewed within 1–2 business days, and we’ll arrange the pickup if approved.